View & Pay Bill Online
With MyAccount you can manage your account in a way that’s simple, efficient and suited to your needs. This service allows you to view your account history and pay your utility bill through our website. All you have to do to take advantage of Access My Account is sign up! With Access My Account, you can:
- View billing history and print previous bills
- View service order history
- View meter reading history
- View your consumption history
- Compare your consumption to others on your street or in your city
- View details of your service
- Review your payment history
- Make a payment with a credit card
- Transfer your service to another address
- Terminate your service and close your account
- Submit electric and water service requests
- Submit your electric and water meter readings
Before you can view your account information or make a payment, you will need to login to our secure site. To get started, click MyAccount.
You will have the ability to change your PIN if you wish. If you should ever forget your PIN, just click on the Forgot PIN? link on the login page. You may also call us at 425-0906 during regular business hours to request your PIN.
The video below provides information on how to set up your MyAccount.
View Billing History and Energy Usage
You can review your utility bill online with this easy-to-use tool. By clicking on Billing History, you can access up to 24 months of billing history.
You can access and print up to nine months of past electric, water and sewer usage history. After logging in to your account, click on Consumption History. You can even compare your consumption history to others on your street.
Make a Payment by Credit Card
Paying your bill online is convenient, fast and secure. When you are ready to pay your bill, just click the Make a Payment link. Since your payment is made electronically, you can rest assured that it is secure and on time. No more stamps to buy and no more checks to write.
You decide when and how much you want to pay, keeping in mind that the full bill amount should be paid by the bill due date. Use it whenever you choose. Use it when you forget to mail your payment or don’t want to drive to a payment location to pay your bill.
Once you click the Submit button, the payment will reflect online immediately. When you make an online payment, we use fraud-protection software to prevent unauthorized access to your credit card and account information.
NOTICE: Effective March 2015, a credit card processing fee of 2.75% of your bill (utility bills under $100 will be charged 2.75% plus.50¢) will be charged to you by Payment Services Network (PSN). Note: This processing fee will be charged to you if you pay with a credit or debit card (you will not be charged a processing fee if you pay using an e-check).