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The original item was published from 11/8/2019 2:07:59 PM to 12/13/2019 12:00:07 PM.

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Posted on: November 8, 2019

[ARCHIVED] The City of River Falls is requesting proposal for emergency medical services

EMS Vehicle

The City of River Falls (WI) is seeking proposals for the provision of Emergency Medical Services (EMS). These services are to include prehospital advanced life support care at the paramedic level and ambulance transportation in accordance with applicable Wisconsin statutes and Department of Health Services regulations.

The successful contractor will provide high-quality care and superior service to the community, while collaborating with the City through the transition from a municipal third-service EMS operation to one that is delivered by a non-governmental organization (NGO). The City’s EMS department, River Falls EMS, will sustain operations through 2020 and it is expected that an NGO EMS agency will begin operations on January 1, 2021.

The City is seeking an NGO to provide EMS services to the response area previously served by the City’s EMS department. This area includes the City of River Falls as well as the towns of: Kinnickinnic, Clifton, Oak Grove, River Falls, approximately two-thirds of Troy, approximately half of Pleasant Valley and the City of Prescott. The City of River Falls is not a procurement agent for these municipalities; however, the City intends to offer an opportunity for these municipalities to receive EMS services as an extension of the City’s base EMS contract. Additional information about this is found within this Request for Proposals (RFP).

Information about the City can be found on the City’s website ( Community profile information can be accessed through the Economic Development portion of the City’s website. The 2018 River Falls EMS Annual Report can be accessed from the EMS departmental page within the City’s website.

This RFP and subsequent contract do not provide exclusive rights or access to interfacility transfers that may occur from facilities within the City of River Falls. River Falls EMS historically provided the majority of interfacility transfers from the Allina-River Falls Area Hospital. The successful contractor would be encouraged to work with the hospital directly to evaluate opportunities to perform those transfers.

Important events and dates for a Proposer’s consideration:

• Request for Proposals issued: Friday, November 8, 2019.

• Mandatory Pre-Proposal Conference: Monday, November 18, 2019, at 9 a.m. in the lower level training room of City Hall located at 222 Lewis Street, River Falls, WI.

• Proposals due: Friday, December 13, 2019, by 12 p.m.

• Potential proposal presentations with Q&A for finalist(s): December 19 or 20, 2019.

• Contract development with finalist: Late December through Mid-January, 2020.

• Finalist introduction and presentation to City’s EMS Advisory Board: January 6, 2020

• Execution of Contract for EMS services: Tentatively – Prior to January 31, 2020

• Contractor begins EMS service to the City of River Falls: January 1, 2021.


Upon release of the proposal and during the proposal process, firms and their employees of related companies, as well as paid or unpaid personnel acting on their behalf shall not contact or participate in any type of communication with City of River Falls (“City”) employees, department heads, and/or elected officials regarding this RFP or the eventual contract. Such contact may result in the vendor being disqualified by the City, at its sole discretion, should it deem a contact to be inappropriate. All contact must be coordinated through the City Clerk, Amy White, for the procurement of these services. All questions regarding this RFP or Solicitation are to be submitted in writing to Amy White, via email at, or via mail to City of River Falls, ATTN: Amy White, 222 Lewis Street, River Falls, WI 54022. Any oral communications shall be considered unofficial and non-binding.

Only written responses to written communication shall be considered official and binding. The City reserves the right, at its sole discretion, to determine appropriate and adequate responses to the written comments, questions, and requests for clarification.

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