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Posted on: February 3, 2021

MyAccount

MyAccountWebimg

River Falls Municipal Utilities invites you to use our new online account management tool, MyAccount. You will be able to access your utility account 24 hours a day, 7 days a week.

Instructions - How to register on MyAccount:
1. https://myaccount.rfmu.org
2. Click on "Create an Account"
3. Enter your name and account # (see details below)
a. Name: exactly as it appears on your statement
b. Account #: remove any leading zero's (i.e. format is 1234-01)

4. Pay your bill, track your usage, etc.!

MyAccount informational guides:
MyAccount Videos: 
MyAccount: How to Create Your New MyAccount Online Access Portal
MyAccount: How to Pay Your Utility Bill Online

MyAccount Directions:
MyAccount - How to Register

MyAccount Portal:
https://myaccount.rfmu.org

With our customized MyAccount online tool, you can now easily and quickly:

  • Enroll in paperless billing statements
    • Setup and schedule to receive monthly billing statements via email
  • Select your billing payment option
    1. One-time payments (customer initiated) 
    2. Reoccurring monthly payments (via your checking account,  credit card* or debit card*)
      *Fees apply to credit card and debit card payments
  • View your account balances and payment history
  • View your previous utility bills
  • View your electric and/or water usage (depending on what services we bill you for)
  • Set up account email or text alerts (payment due dates, past due dates, and payments received)

Analyzing and managing your energy and water usage has never been easier; get started today!

Questions? Call us at 715-425-0906, or email us at rfmu@rfcity.org

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